Latest4 min read
How to prepare the knowledge base for a phone assistant
A practical checklist for an AI phone assistant’s knowledge base: working hours, address and access, services with duration and preparation, open questions.
Blog
The phone in a healthcare institution, missed calls and how an AI assistant changes the work at the front desk.
4 min read
What an AI phone assistant may and may not do in a healthcare institution
Where the limits of an AI phone assistant lie in a healthcare institution: the administrative work it takes over, what it never does and what stays with staff.
4 min read
Booking by phone without waiting: what the assistant needs to know about your appointments
What an AI phone assistant needs to know to book appointments: services, doctors, working hours and absences in the portal calendar, and what the log shows.
3 min read
An AI phone assistant for healthcare institutions: what it does, what it does not, how to get started
A practical overview of an AI phone assistant: which calls it handles on its own, where its job ends and what getting started looks like in a clinic.
3 min read
Missed calls in healthcare institutions: what they cost and how to reduce them
Why the phone in a healthcare institution goes unanswered, what that means for patients and the calendar, and which steps really reduce missed calls.